Member fee billed twice?
Hello,
I tried to PM the Administrator, but the mailbox was full. I was automatically billed twice, the site drew two payments of $25.00 automatically from my PayPal account. Is this a glitch affecting others? Could I get one payment refunded or applied to next year's fee? Thanks, Paul Raidna |
I was just charged 25 but assumed that was my annual membership?
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----I believe I was charged twice but Steve undid one charge. At least I think that's what happened......Bill S
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It hit me twice too.
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Yup me to!
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The reason most are billed twice is you set your PayPal to annual recurring billing, and then you manually make a payment. If this occurs let me know and I will refund. I do check the PayPal account and issue refunds as well.
Thanks |
Quote:
Hi Paul, It looks like you accidentally set up two recurring payments. One 1/16/18 & again 1/14/2019. I canceled the 1/14/19 recurring payment and refunded the $25 payment. Moving forward you will only be automatically billed on 1/16 every year until you cancel. Just an FYI you are the only one that is authorized (has the ability) to set up recurring automatic payments. I can cancel a recurring payment only. Thanks for your support Steve |
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Chevyman0429 you set up a paypal recurring automatic payment on 1/10/18 and you are automatically paying your membership once a year. You are not paying twice. You have paid 1/10/18 then 1/10/19 and most recently 1/10/20. Any questions let me know. Thanks, Steve |
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Hi Dave, It looks like you accidentally set up two automatic recurring payments. Originally on 1/13/18 & again 1/12/2019. I canceled the 1/12/19 recurring payment and refunded the $25 payment. Moving forward you will only be automatically billed on 1/13 every year until you cancel. Just an FYI you are the only one that is authorized (has the ability) to set up recurring automatic payments. I can cancel a recurring payment only. Thanks for your support Steve |
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Hi Crush, I don't show any recent paypal payments from you. Your paid membership renewal is 4/5/20 and last payment I received was on 4/5/19. Let me know if you find anything different. Thanks, |
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