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  #1  
Old 01-20-2020, 03:26 PM
SeattleCarGuy SeattleCarGuy is offline
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Default Member fee billed twice?

Hello,

I tried to PM the Administrator, but the mailbox was full.

I was automatically billed twice, the site drew two payments of $25.00 automatically from my PayPal account. Is this a glitch affecting others?

Could I get one payment refunded or applied to next year's fee?

Thanks,

Paul Raidna
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  #2  
Old 01-20-2020, 03:28 PM
Crush Crush is offline
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I was just charged 25 but assumed that was my annual membership?
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Old 01-20-2020, 04:05 PM
olredalert olredalert is offline
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----I believe I was charged twice but Steve undid one charge. At least I think that's what happened......Bill S
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  #4  
Old 01-20-2020, 04:19 PM
BCreekDave BCreekDave is offline
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It hit me twice too.
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Old 01-20-2020, 04:40 PM
chevyman0429 chevyman0429 is offline
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Yup me to!
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  #6  
Old 01-20-2020, 04:43 PM
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Steve Shauger Steve Shauger is offline
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The reason most are billed twice is you set your PayPal to annual recurring billing, and then you manually make a payment. If this occurs let me know and I will refund. I do check the PayPal account and issue refunds as well.


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  #7  
Old 01-20-2020, 06:43 PM
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Steve Shauger Steve Shauger is offline
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Quote:
Originally Posted by SeattleCarGuy View Post
Hello,

I tried to PM the Administrator, but the mailbox was full.

I was automatically billed twice, the site drew two payments of $25.00 automatically from my PayPal account. Is this a glitch affecting others?

Could I get one payment refunded or applied to next year's fee?

Thanks,

Paul Raidna

Hi Paul,


It looks like you accidentally set up two recurring payments. One 1/16/18 & again 1/14/2019. I canceled the 1/14/19 recurring payment and refunded the $25 payment. Moving forward you will only be automatically billed on 1/16 every year until you cancel.


Just an FYI you are the only one that is authorized (has the ability) to set up recurring automatic payments. I can cancel a recurring payment only.


Thanks for your support




Steve
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  #8  
Old 01-20-2020, 06:55 PM
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Steve Shauger Steve Shauger is offline
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Quote:
Originally Posted by chevyman0429 View Post
Yup me to!

Chevyman0429 you set up a paypal recurring automatic payment on 1/10/18 and you are automatically paying your membership once a year. You are not paying twice. You have paid 1/10/18 then 1/10/19 and most recently 1/10/20. Any questions let me know.


Thanks,


Steve
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  #9  
Old 01-20-2020, 07:09 PM
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Steve Shauger Steve Shauger is offline
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Quote:
Originally Posted by BCreekDave View Post
It hit me twice too.


Hi Dave,


It looks like you accidentally set up two automatic recurring payments. Originally on 1/13/18 & again 1/12/2019. I canceled the 1/12/19 recurring payment and refunded the $25 payment. Moving forward you will only be automatically billed on 1/13 every year until you cancel.


Just an FYI you are the only one that is authorized (has the ability) to set up recurring automatic payments. I can cancel a recurring payment only.


Thanks for your support




Steve
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  #10  
Old 01-20-2020, 07:15 PM
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Steve Shauger Steve Shauger is offline
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Quote:
Originally Posted by Crush View Post
I was just charged 25 but assumed that was my annual membership?

Hi Crush,


I don't show any recent paypal payments from you. Your paid membership renewal is 4/5/20 and last payment I received was on 4/5/19.


Let me know if you find anything different.


Thanks,
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